Best Forex Brokers in New Zealand in 2024

8 months ago
FOREX Brokers
New Zealand is home to some of the best FOREX brokers in the world today. This small and dynamic economy welcomes compliant trading platforms that can offer their services to Kiwi traders. With so many new and established online trading platforms on the scene, it's becoming a much more crowded and noisy environment. For you, the user, this means more variety of choices, but this also means more complexity.
At Arincen, we are on a mission to make the world of trading easier to navigate. For this reason, we will be listing the best FOREX brokers in New Zealand today. This comprehensive ranking is the result of a thorough review process carried out by our experts at Arincen. We will share our review methodology so you can understand why we chose the companies we did.

Best FOREX brokers in New Zealand in 2024

Top Tips for Choosing the Best FOREX Brokers in New Zealand

There are lots of high-quality FOREX brokers working in New Zealand. As always, you must protect your interests by working with a broker who has a strong track record of sound management and financial success. To make the right choice, you must carry out detailed research. Here are some of the most important factors to take into consideration when choosing a broker:
  • The broker must be regulated by a top-tier regulator, this could be a local broker or an international broker
  • The broker must have a competitive fee schedule
  • The broker must offer a wide array of financial assets to trade
  • The broker must have a responsive customer service team
  • The broker should have a detailed research and educational offering

Best FOREX brokers in New Zealand in 2024

With so many choices out there, it can be a hard job to choose the right broker. In this case, we've done the work for you. Here is a summary of each broker according to specific criteria, along with their pros and cons

  • ICM - Capital 91.10: Best Deposit and Withdrawal Broker

  • Tradeview: 90.00: Trusted broker that offers very low trading costs as well as comprehensive financial literacy materials for its clients.

  • XTB - 85.55: Best Customer Service Broker

  • IG - 85.45: Best Regulations Broker plus Convenient Platform

  • Saxo Bank - 80.09: Excellent Private Trading Platform

  • CMC Markets - 80.07: More than 9,000 Assets

  • ThinkMarkets - 80.05: Aimed at the Audience of Traders

ICM capital Broker

ICM Capital is considered the industry leader in deposits and withdrawals, whereby each withdrawal does not take more than five business days. Moreover, the company offers its customers a handy credit card to withdraw their profits, in addition to enabling customers to use various deposit methods. The company, which is licensed by the UK's FCA, has several branches around the world. Among other things, it has a rich portfolio of assets, especially stocks, offers a low spread, as well as the ability to use MT4.
rating8.11
regulators
minimum_deposit500$
Islamic accountyes
payment_methodsBank transfer - credit card - Electronic Banks - Crypto
main_branchUnited Kingdom
customer_support24/5
Demo accountyes
trading_platformsMT4 - MT5 - C TRADER -Web Platform

Pros

  • Segregated client funds.
  • Regulated by the UK’s FCA.
  • Established in 2009.
  • More than 10,000 ICM Capital users and traders.
  • Reasonable minimum deposit from $500.
  • Decent funding options.
  • No swaps.
  • MetaTrader4 (MT4) desktop and mobile download.

Cons

  • Does not allow scalping.
  • Not ASIC-regulated.
  • Relatively limited range of instruments.
  • Slow live-chat service.
  • Relatively high trading fees.
  • Limited range of trading tools and resources

Tradeview Broker

Tradeview Forex, interchangeably known as Tradeview Markets, was established in 2004 and is headquartered in the Cayman Islands, setting itself up as a significant player in the online FOREX and CFD trading world. Regulated by the Cayman Island Monetary Authority (CIMA) and the Malta Financial Services Authority (MFSA), Tradeview Forex is a reliable platform in a competitive market​​​​. The broker’s commitment to offering a broad and accessible trading environment shines through with its low deposit requirement and how it provides various advanced trading platforms to clientele.

rating7
regulators
minimum_deposit$450
Islamic accountYes
payment_methodsBank transfer - credit card - Electronic Banks - Crypto
main_branchUSA
customer_support24/5
Demo accountYes
trading_platformsProprietary Platform-MT4 - MT5 -Web Platform

Pros

  • Established in 2004.
  • Variety of trading platforms, such as MT4, MT5, cTrader, and Currenex, catering to different trading preferences and strategies.
  • Low minimum deposits.
  • beginners and experienced traders looking to refine their strategies.
  • Supports automated trading through the use of Expert Advisors (EA) on MT4 and MT5 platforms.
  • Decent leverage levels of 1:200 available in some jurisdictions.
  • Regulated by CIMA, MFSA, and will soon be regulated by the UK’s Financial Conduct Authority (FCA).

Cons

  • While regulated by CIMA and the MFSA, the broker is still in the final stages of becoming regulated by the tier-one FCA.
  • Trades on the Innovative Liquidity Connector® account are subject to commission charges, which may add to trading costs.
  • While offering high leverage up to 400:1 can be an advantage, it also introduces significant risks, especially for new traders.

XTB Broker

What distinguishes XTB is the fact that it offers the best customer experience among all the companies we have surveyed. Indeed, it boasts the fastest response rate from all the companies under investigation. This is especially relevant, since the market is always on-the-go, and so you need to act fast. XTB offers lots of asset classes, as well as the ability to use the MT4 trading platform. Finally, it maintains a relatively low spread, which is suitable for quick deals.
rating8.55
regulators
minimum_deposit500$
Islamic accountyes
payment_methodsBank transfer - credit card - Electronic Banks
main_branchUnited Kingdom
customer_support24/5
Demo accountyes
trading_platformsMT4 - MT5 -Web Platform

Pros

  • Long history of operation.
  • Globally recognized, having won multiple awards.
  • Some of the lowest FOREX spreads in the market.
  • Regulated by the FCA (UK).
  • Offers protection for client accounts.
  • Emphasis on customer service.
  • Excellent support, learning and research tools.

Cons

  • Does not accept US clients.
  • Non-FOREX spread costs are relatively high.
  • No GSLO.
  • No back-testing or automated trading capabilities.
  • Conditions vary according to regulation and entity.

ig markets Broker

IG is arguably the best broker when it comes to security and trust, boasting, as it does, licenses from 10 regulatory bodies, including the all-important FCA from the UK. The company is also a bank and is a publicly traded company in London. It is known for offering more than 10,000 asset classes of currencies, commodities, future contracts, ETFs, indices, cryptocurrencies etc. Further, it has its own state-of-the-art trading platform and offers a relatively low spread.
rating7.54
regulators
minimum_deposit250$
Islamic accountyes
payment_methodsBank transfer - credit card - Electronic Banks
main_branchUnited Kingdom
customer_support24/5
Demo accountYes
trading_platformsProprietary Platform -MT4 - Web Platform

Pros

  • Easy-to-navigate platform that is simple for beginners to master.
  • Margin rates are easy to understand and affordable.
  • Mobile and tablet platforms offer full functionality of the desktop version.
  • Accepts US clients.
  • Access to more than 100 currency pairs
  • Emphasis on education and research.
  • Regulated by the FCA (UK), as well as the CFTC and the NFA (US).
  • Offers protection for UK/EU client accounts.

Cons

  • US traders can currently only trade FOREX.
  • No GSLO for US-based traders.
  • No account protection for US clients.
  • Relatively high share-CFD fees.
  • No copy trading or back-testing integration on IG platform.

SAXO BANK Broker

Saxobank is considered one of the best investment banks in the area of financial markets and currencies, as it offers the very best trading platform and tools from all the companies we have reviewed. Meanwhile, its spread is very low and, as such, suitable for short-term deals; and it offers a large number of asset classes, including currencies, commodities, indices etc. Finally, its customer service is excellent and very responsive to traders' needs.
rating6.09
regulators
minimum_deposit5000$
Islamic accountNo
payment_methodsBank transfer - credit card
main_branchCopenhagen, Denmark
customer_support24/5
Demo accountNo
trading_platformsSaxoTrader

Pros

  • Extensive range of offerings.
  • Regulated by the FCA (UK) and other top regulators.
  • Great trading platform.
  • Among the industry’s best research.
  • Superior user interface.
  • Offers protection for client accounts.

Cons

  • High bond, options and futures fees.
  • Lack of emphasis on customer service.
  • Confusing instrument fee structures.
  • High minimum deposit.
  • Does not accept US clients.
  • No MT4.
  • Lacks live chat.

CMC MARKETS Broker

CMC Markets is thought of as one the best companies, offering some 9,000 asset classes that encompass currencies, commodities, indices, cryptocurrencies, bonds and stocks. The company offers a relatively low spread, the MT4 platform, and fast customer service. It is most suited for traders looking for diversity in asset classes.
rating7.07
regulators
minimum_deposit0$
Islamic accountNo
payment_methodsBank transfer - credit card - Electronic Banks
main_branchUnited Kingdom
customer_support24/5
Demo accountnot
trading_platformsProprietary Platform -MT4 - Web Platform

Pros

  • Extensive range of offerings.
  • Regulated by the FCA (UK).
  • Low FOREX fees.
  • Emphasis on education and customer service.
  • Great Web and mobile platforms.
  • Offers protection for client accounts.
  • Research amenities are industry leading.

Cons

  • Does not accept US clients.
  • Limited product portfolio.
  • High stock CFD fees.
  • High CFD spreads for certain indices.
  • Differences between Next Generation and MT4.
  • Complicated account verification.
  • No back-testing or automated trading capabilities.

think markets Broker

Originally founded in New Zealand in 2010, and moving to Australia within the space of their first two years, Think Markets is a global online brokerage focusing on FOREX and CFD trading. In addition to a range of major and minor currency pairs. Think Markets has an array of CFDs on offer. This includes indices, as well as hard and soft commodities.
rating8.05
regulators
minimum_deposit0$
Islamic accountyes
payment_methodsBank transfer - credit card - Electronic Banks - Crypto
main_branchAustralia
customer_support24/5
Demo accountnot
trading_platformsProprietary Platform -Web platform-mt4- mt5

Pros

  • Beginner assistance offered through 24/6 channels.
  • Spreads are as low as 0.0 pips.
  • 24/7 expert customer service.
  • CFD shares and indices come at no extra fee.
  • Zero broker fees for FOREX trading.
  • Technical analysis and quality market information.
  • Percentage allocation management module (PAMM) and Multi-account manager (MAM) accounts available.

Cons

  • Direct share trading is on a separate platform.
  • No binary options offered.
  • Commissions charged for two account types.
  • After a strong early start, ThinkTrader user ratings have slid to 3.4 stars.
  • No US, Canada or Japan clients allowed.

What is FOREX and Why Do We Need a Broker to Trade?

The foreign exchange market is a decentralized marketplace where global currencies are bought and sold. Currency trading is conducted electronically over the counter (OTC). This means that all transactions occur via computer networks between traders all over the world rather than on one centralized exchange. The FOREX market operates 24 hours a day and five days a week (Monday to Friday), except for international holidays. The FOREX market is the largest financial market in the world. The best FOREX brokers in New Zealand play a key role in this marketplace by enabling clients to buy and sell through a trading platform. Most trading platforms are accessible in web and mobile format.

How to Open a Trading Account to Start Trading FOREX?

Opening a FOREX trading account is easy. Once you have chosen your preferred broker, you must start by filling out an application form as part of the “open account” process. Normally, you will be asked to provide documents to support your application. These could include your national identity document and proof of address. This is part of standard Know Your Customer (KYC) regulations.
Once your account has been approved, you will be able to fund your account by making the first deposit. After your account is funded, you can start to trade.

How Much Do Beginners Need to Start to Trade?

You don’t need much to get started. Some of the best FOREX brokers for beginners allow you to start trading with as little as $1. Of course, you need to capitalize your account with at least some money that will allow you to place trades. The amount is really up to you. However, it is recommended that you start by placing small trades to get to grips with the practice of trading as well as your broker’s website before you move on to placing trades with more money.

How to Start Learning about FOREX Trading

A trading website like en.Arincen.com is a great place to start. We have a large list of curated articles that can give you all the information you need on common FOREX trading terms, like pips, spreads, leverage, and support and resistance. We have also taken the time to prepare detailed articles on important topics such as FOREX trading strategies. Additionally, once on our website, you will find helpful video courses that cover the basics of FOREX trading. With this range of knowledge, you will be well on your way to trading success.

Remember also that your broker will normally have developed a detailed education and research repository themselves. That is also a good place to bolster your FOREX knowledge, with the extra benefit that your broker’s information will be slanted toward their own platform and resources, which makes it doubly useful.

Can You Trade Without Prior Experience?

It is always advisable to keep expanding your experience in the world of trading. The Arincen network was created for those who don’t have enough experience to trade on their own. This is because you can follow the experts on our network and apply their signals and strategies in your trading account with ease, and you can review the statistics of the experts and review their history to ensure they are good for trading the assets you want. For example, if you prefer to trade only in gold or any other group of assets, you can review the best gold experts and traders in the network.

How Do I Choose the Best FOREX Broker in New Zealand?

New Zealand has a small, open economy that is developed, market-oriented and dependent on international trade. This tiny country with a population of roughly four million people has a diverse economy, with agriculture, tourism and manufacturing being the major industries.
The country is known for its high-quality agricultural products, such as dairy, meat and wine, which are major exports. It also has a well-developed tourism industry, with many visitors attracted to its natural beauty and outdoor activities.
In recent years, the technology sector has grown rapidly, with a focus on software development and high-tech manufacturing. The government has also implemented policies to encourage research and development in various industries.
The country has several bodies that have specific responsibilities in overseeing different areas of the financial system. The Reserve Bank of New Zealand (RBNZ) is the country’s central bank and is responsible for overseeing monetary policy. The Financial Markets Authority (FMA) is New Zealand's primary financial regulatory agency and is responsible for overseeing the conduct of financial markets, including FOREX brokers. The Financial Dispute Resolution Scheme is an independent dispute resolution strategy that provides a free service to help consumers resolve disputes with their financial service providers

FOREX Regulations in New Zealand

In New Zealand, retail FOREX trading is regulated by the FMA, which is the country's main financial trading regulatory agency. The FMA is responsible for ensuring that financial markets in New Zealand are fair, and transparent and operate with integrity for the benefit of consumers.
FOREX brokers operating in New Zealand must be registered and licensed by the FMA, and they must comply with strict regulatory requirements relating to minimum capital requirements, consumer protection, and pre-emptive disclosure requirements. The FMA oversees the conduct of FOREX brokers and can take enforcement action against those that breach regulatory requirements.
At the get-go, it is important to learn more about regulatory bodies and their role in the FOREX market. Their role is two-fold:
1. Observing and regulating the work environment in the FOREX market, and
2. Protecting investors and their funds.
FOREX firms must at least obtain a license from a relevant regulatory authority, like the CBK. Otherwise, such firms should be always avoided.

Leverage

Leverage allows you to trade with the broker’s money, meaning you can place larger orders than you would been able to with your own funds. This is a great way to get access to a larger share of the pie, but it also means you can lose money easily.

Depending on the regulatory framework within which your broker operates, you'll encounter varying leverage rules. Several key regulators have introduced specific guidelines to safeguard retail traders.

Let's look at some of these leverage rules set by major regulators:

FMA in New Zealand:

Traders in New Zealand have access to leverage as high as 500:1. This leverage level is much more permissive than the leverage levels encountered in other developed countries.

Australian Securities and Investments Commission (ASIC) in Australia:

30:1 for major currency pairs

20:1 for non-major currency pairs, gold, and major stock market indices

10:1 for commodities other than gold and minor stock market indices

5:1 for equities (stocks) and other underlying assets

Swiss Financial Market Supervisory Authority (FINMA) in Switzerland:

FINMA doesn't specify leverage limits as does ASIC. However, Swiss brokers must strictly adhere to robust capital and risk management requirements, ensuring that they do not offer excessively high leverage that could endanger their financial stability or their clients' funds.

Financial Conduct Authority (FCA) in the UK:

30:1 for major currency pairs

20:1 for non-major currency pairs, gold, and major indices

10:1 for commodities (excluding gold) and non-major equity indices

5:1 for individual equities and other reference values



Stop Out

In the world of trading, "stop out" is a term with which you should be familiar. It's the point where your broker automatically closes some or all of your active positions to prevent your account from diving into negative territory. The stop-out level is usually defined as a percentage, representing the margin level at which your broker starts shutting down your open trades.

Let's break down the percentages:

Stop out of 0%

Your broker won't close any of your positions, even if your margin level reaches rock bottom. This is because some brokers allow you to end up in the red, which means you might owe them money if your trades keep losing.

Stop out of 50%

Once your equity dwindles to half of your used margin, the stop-out alarm goes off. Your broker steps in and starts closing your trades, beginning with those least profitable. This continues until your margin level bounces back above the stop-out level.

Stop out of 100%

When your margin level hits 100%, your broker takes the drastic step of automatically closing all your open positions. In some setups where the broker separates margin-call and stop-out levels, the margin call happens at 100% and the stop-out at 50%. If your margin level plunges to 50%, your trading platform springs into action with a stop-out, closing your trade at the market price.

Keep in mind that the specific percentage and the order in which positions get closed can vary from broker to broker. So, it's crucial for traders to know their broker's stop-out policy. It's worth noting that while stop-out measures are designed to shield traders from going into the red, they can also result in substantial losses, especially in volatile markets where positions are swiftly closed automatically, especially if the market suddenly reverses post-stop out. That's why you should always employ protective strategies like setting stop-loss orders and avoiding excessive leverage.

Commissions and Fees in New Zealand

Trading fees can be tricky to keep track of, so it's important to compare them with industry standards. Here are some fees of which to be aware:

Spreads

There are two main kinds of spread, one is fixed and the other is variable. A first step in FOREX trading is identifying the spread differential, defined as the difference between the bid (sell) price and the ask (buy) price of a currency pair. While most FOREX currency pairs are traded without commission, the spread is one “cost” that applies to any trade that you place. This is, indeed, the biggest source of profit for the FOREX company.

The spread refers to the difference between two prices, such as the bid/ask rate in a currency exchange rate. An example of a good spread is 1.4 pips for the EUR/USD (the narrower the better, this means that a spread of 1.4 pips is better than a spread of 2 pips). You can learn more about this concept in this article.

Commission: 

This is the service charge that brokers require for carrying out transactions on behalf of their clients. As for commissions, FOREX trading companies can be placed into three categories. The first offers fixed spreads, while the second tenders variable spreads, with a third category of companies offering low-cost spreads, but that come with a (relatively high) fixed commission.

Rollover fees: When you leave a trade open overnight, the broker normally charges a rollover fee for the facility of holding your trade open for that period. This is because they assume the risk of the market changing adversely.

Withdrawal and deposit fees

Some platforms might charge fees for depositing or withdrawing funds. Pay attention to this. It's important to know these and any associated limits or conditions.

Subscription or inactivity fees: 

Certain platforms have monthly charges or fees for inactive accounts. Ensure you're aware of these potential costs.



SpreadCommission SwapIslamic Account
CurrenciesStarting from 1.3 Pips0$NoAvailable
StocksStarting from 18 Pips0$YesUnavailable
CommoditiesStarting from 2.3 Pips0$NoAvailable
IndicesStarting from 4 Pips0$YesUnavailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.14 Pips$0NoAvailable
StocksStarting from 0 Pips$0NoAvailable
CommoditiesStarting from 2 cent$0NoAvailable
IndicesStarting from 0.2 Pips$0NoAvailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.2 Pips0$NoAvailable
StocksNot Mentioned0$YesUnavailable
CommoditiesStarting from 8 Pips0$NoAvailable
IndicesStarting from 4 Pips0$YesUnavailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.6 Pips0$YesUnavailable
StocksStarting from 2.4 Pips0$YesUnavailable
CommoditiesStarting from 0.1 Pips0$YesUnavailable
IndicesStarting from 0.2 Pips0$YesUnavailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.9 Pips$0YesUnavailable
StocksStarting from $0.02$6YesUnavailable
CommoditiesStarting from $0.6$6YesUnavailable
IndicesStarting from $0.7$6YesUnavailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.5 Pips$0YesUnavailable
StocksStarting from $0.2$10YesUnavailable
CommoditiesStarting from 0.2 Pips$0YesUnavailable
IndicesStarting from 0.5 Pips$0YesUnavailable
SpreadCommission SwapIslamic Account
CurrenciesStarting from 0.4 Pips$0YesUnavailable
StocksStarting from 0.1% $0YesUnavailable
CommoditiesStarting from $0.19$0YesUnavailable
IndicesStarting from 0.4 Pips$0YesUnavailable

Tradable Assets and Instruments

Retail trading offers a diverse range of financial instruments, each with its own set of opportunities and challenges. Here are the most common tradable assets and instruments:
FOREX
With the largest trading volume globally, the FOREX market allows traders to speculate on the future movements of currency prices, trading pairs like EUR/USD, GBP/JPY, and many more.
Commodities
Whether it's precious metals like gold and silver, or energy commodities like oil and natural gas, commodities trading offers a chance to profit from the tangible assets that drive global economies.
Equities or Stocks
These represent ownership in a company and constitute one of the most popular avenues for retail traders, given their potential for substantial returns and the thrill of being a part of the corporate world.
Indices
These are baskets of stocks representing a particular market or sector, like the S&P 500 or the Nasdaq, giving traders exposure to broader market movements.
Cryptocurrencies
Digital coins like Bitcoin, Ethereum, and countless altcoins offer both high rewards and volatility.


BrokersCurrency pairsStocksIndicesCommoditiesCryptoETFs
ICM Capital 67 Pairs89 Shares17 Indices12 Commodity6 CoinsUnavailable
Tradview80 Pairs5000 Shares10 Indices10 Commodity30 CoinsUnavailable
XTB57 Pairs1848 Shares36 Indices22 Commodity22 Coins135 ETFs
IG 81 Pairs21714 Shares49 Indices39 Commodity11 Coins12858 ETFs
Saxo Bank 320 Pairs22000 Shares49 Indices39 Commodity9 Coins6700 ETFs
CMC Markets330 Pairs8000 Shares80 Indices100 Commodity18 Coins 200 ETFs
Think Markets46 Pairs 3750 Shares15 Indices11 Commodity21 Coins 350 ETFs

Payments, Deposits, and Withdrawals in New Zealand

In general, the payment deposit and withdrawal process in New Zealand is relatively straightforward and convenient. New Zealand has a modern financial infrastructure, and its banking system is advanced, making transactions, including withdrawals from brokerage accounts, relatively straightforward for residents. However, the ease of conducting withdrawals from your brokerage account in New Zealand depends on several factors. It's crucial to choose a broker regulated by a reputable authority, whether that's in New Zealand or another jurisdiction. Regulated brokers tend to have clear procedures for withdrawals to protect both the broker and the client.
Most brokerages offer multiple withdrawal methods, including bank wire transfers, credit/debit card transactions, and even online payment systems. The efficiency of these methods can vary, with wire transfers to New Zealand banks typically taking several business days.


MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commission1.9% 2.5%Unavailable3.75%
Withdrawal fee0$$151%$0Unavailable2%
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$0$1.9% 2.5%$03.75%
Withdrawal fee0$0$1%$0$0 2%
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commission1%1%UnavailableUnavailable
Withdrawal fee1.5%30$1%1%UnavailableUnavailable
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commissionUnavailableUnavailableUnavailable3.4% + fixed fee
Withdrawal fee0$$0 + Bank commissionUnavailableUnavailableUnavailable3.4% + fixed fee
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commissionUnavailableUnavailableUnavailableUnavailable
Withdrawal fee0$$0 + Bank commissionUnavailableUnavailableUnavailableUnavailable
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commissionUnavailableUnavailableUnavailableUnavailable
Withdrawal fee0$$0 + Bank commissionUnavailableUnavailableUnavailableUnavailable
MethodCredit CardWire TransferSkrillNetellerCryptocurrencyPayPal
Deposit fee0$$0 + Bank commission0$2.5%Not mentionedUnavailable
Withdrawal fee0$$0 + Bank commission5.50$0-7.5%Not mentionedUnavailable

FOREX Trading Customer Service

As timing is key to FOREX trading, you must pick a brokerage firm that can provide good customer support around the clock. This most notably includes the company representatives being easy to reach, fast, and polite, which in turn will spare you from having to worry about problems later. The best FOREX brokers in New Zealand for beginners will be able to provide you with the following:
  • Quick resolution of issues
  • Educational support
  • Assistance with queries during volatile markets
  • Account security
  • Customized advice (although not all customer service desks offer this)
  • Technical assistance
  • Regulatory compliance queries


EmailLive ChatPhoneWhatsApp
AvailableAvailableAvailableAvailableAvailable
Quick responseVery FastVery FastVery FastVery Fast
EmailLive ChatPhoneWhatsApp
AvailableAvailableAvailableAvailableAvailable
Quick responseQuick responseFastFastFast
EmailLive ChatPhoneWhatsApp
AvailableAvailableAvailableAvailableNot Available
Quick responseVery FastModerateModerateNot Available
EmailLive ChatPhoneWhatsApp
AvailableAvailableAvailableAvailableNot Available
Quick responseVery FastVery FastModerateNot Available
EmailLive ChatPhoneWhatsApp
AvailableAvailableNot AvailableAvailableNot Available
Quick responseSlowNot AvailableModerateNot Available
EmailLive ChatPhoneWhatsApp
AvailableAvailableNot AvailableAvailableNot Available
Quick responseModerateNot AvailableModerateNot Available
EmailLive ChatPhoneWhatsApp
AvailableAvailableAvailableAvailableNot Available
Quick responseModerateFastModerateNot Available

Ask Other Traders on Our Network

Arincen has gone to extensive lengths to create an enabling environment of networks, where traders of all backgrounds can take part in a vibrant trading space. After all, Arincen’s goal is to simplify the world of trading. Our website provides an unrivalled slate of tools, like our market-leading signals, rolling news, and a thriving community where traders of all levels of experience can learn and profit from each other.

Technical Aspects of the Broker’s Website

When it comes to sharing sensitive personal information online, such as a credit card, cyber security is paramount. You should, therefore, always watch for SSL certification and two-factor authentication (especially when registering with a new site). Always remember to use a strong password.






What Trading Platforms, Tools, and Features Should a Broker Offer?

When choosing a trading platform, you should consider a range of features that cater to both novice and seasoned traders. Here are some elements to keep in mind:

Platform accessibility: A top-notch trading platform should offer flexibility in terms of access, whether it's web-based or a downloadable application.

Risk-management tools: Trading inherently comes with risks, and a high-quality platform should provide instruments that allow traders to set stop-losses, take-profits, and other crucial order types.

Technical analysis tools: The platform should have robust technical indicators to help traders make informed decisions.

Customization and user interface: Traders should be able to customize the platform according to their preferences, allowing them to set up their trading environment precisely how they want. We find that the products from the MetaTrader suite, especially MT4, offers excellent features for this purpose.

Performance and reliability: Beginner traders especially need a platform that operates seamlessly with minimal downtimes or glitches. This ensures a smooth trading journey, allowing them to focus on market movements rather than technical hiccups.

Learning and educational resources: The best brokers will offer platforms that are not only intuitive but also come with tutorials, guides, and responsive customer support to assist traders in navigating any challenges they might face.

To choose the perfect trading platform, here’s some solid advice:

  • Determine your trading style and needs.

  • Research different platforms and compare their features.

  • Test the platforms with a demo account to see which one suits you best.

  • Choose a platform that offers the features you need and is user-friendly.

  • Ensure that the platform is reliable and has a good reputation in the industry.

Remember that the trading platform you choose can have a significant impact on your trading success, so it's important to choose wisely.

Which New Zealand FOREX Broker Has the Best Platform?

Many FOREX traders around the world have become used to MetaTrader’s strong and dependable MT4 platform, which is well-liked with good cause. To learn more about this important platform, visit our explainer article. However, if you are interested in trying something new that pushes the boundaries of what we accept as possible with a trading platform, you may consider a proprietary platform. In this case, we would encourage you to try Saxo Bank for its advanced trading features and high-performance tools with extensive market analysis.

Which New Zealand FOREX Broker Charges the Lowest Fees?

Our research shows that ICM’s ECN account offers the lowest fees for entry-level and elite traders alike.

Which is the Best New Zealand FOREX Broker for the Most CFDs?

For brokers that deal in the most CFDs, look no further than CMC Markets and IG, both of which offer extensive CFD selections.

Which New Zealand FOREX Broker Offers the Most Assets?

According to Arincen’s research, the FOREX brokers that offer the widest and most comprehensive range of financial assets are CMC Markets and IG.

Which is the Best New Zealand FOREX Broker for Professionals?

Professional traders are mostly clear about their requirements. They normally won’t settle for a sub-standard platform or experience. Professional traders are also searching for a platform that features in-depth market analysis that comes with advanced indicators that help them make better decisions. In this case, you should look to brokers that use MT4, an industry stalwart that offers all of the above.

FOREX Trading Scams and How to Avoid Them

The FMA has issued several warnings about retail online trading scams in the past. In 2017, the FMA issued a warning to the public about a company called Stern Options, which was falsely claiming to be based in New Zealand and had been soliciting New Zealand residents to invest in binary options. 
In 2018, the FMA warned the public about a FOREX trading platform called Global Trading Club, which claimed to offer high returns through FOREX trading and cryptocurrency investments, whereas, in reality, this platform was not registered to operate in the country.
Examples like these, along with the FMA’s ongoing general guidance to the public on how to avoid investment scams, means that the average investor in the country is well protected from scam activity. However, they still need to conduct their own due diligence.

Who Is Arincen and What Do We Do?

Put simply, Arincen is a social networking platform that brings together traders and experts to exchange expertise and ideas. Together, we evaluate the best FOREX companies in the world while offering a comprehensive suite of services and tools, all in one place, either via a computer or a mobile app. The platform is so rich, that you can create your own private portfolio of traders and experts you like and, at the same time, follow their recommendations and investment sentiments.          
Further, thanks to Arincen, users can keep an eye on market-price developments, as well as the latest news. Users can also benefit from the network’s educational courses on offer, to say nothing of exciting webinars – all done in a modern and fast-paced work environment. Get all that you need in one place. Our motto: We Meet to Simplify the Trading World.

Conclusion

If anything, the key message to take away from this article is that the best online FOREX brokerage firm is one that is legally licensed and well-regulated. Be sure to vet your list of brokers closely for its platform strength, number of available assets, and customer service options. Also, look out for a broker with good liquidity and a solid range of educational and research resources. Many FOREX traders lose money, but, if you choose the top online trading platform for your needs, you will give yourself a better chance to be successful.

Arincen’s Review Methodology

The team at Arincen collected more than 120 pieces of data covering more than 100 licensed FOREX companies. Data collection was done in three ways:

  1. Companies’ websites.

  2. Other websites that have ranked FOREX companies.

  3. A survey questionnaire (referred to here as Survey “1”) was sent to the companies invited to participate in the exercise. We have identified 13 criteria for our assessment, each containing several aspects and carrying its own relative weight. These include licensing, deposits and withdrawals, number of assets, etc.    

Afterward we validated the data by:

  1. Registering with FOREX companies as a secret shopper and/or as Arincen.

  2. Survey number “2,” in which we asked these companies’ customers for important feedback and experience.

The next step saw us evaluate and rank each company, relying on the demanding work of 15 Arincen employees. We were careful in ensuring the most accurate assessment possible, including considering different languages, as well as the various mobile-app operating systems, e.g., Apple, Samsung, etc.

To add credibility to our research project, we sent a final and third survey (referred to here as Survey “3”) to enable participating FOREX companies to evaluate our own research and whether it accurately reflects the realities on the ground. We were fortunate enough to receive a mark of 9.9 out of 10! We have kept to a minimum the margin of error, which stood at a measly 1%. To learn more about how we came up with the evaluation, please click here.